ORDERING – All standard Eskayel products are available to the public through our online shop, by email, by phone, 347.703.8084, or by appointment in one of our showrooms.
Cash, Checks and all major credit cards accepted. Our RINNOVARE contract wallcovering is available to the trade only.
SHIPPING – All product is made to order and will ship 2-5 weeks from the date the order is placed. We recycle boxes and do not produce our own packaging so if your order comes in a used box think of it as our tiny contribution to saving the planet from more waste.
RETURNS – We do not except returns. All product is custom and made to order and we highly recommend purchasing samples before ordering larger goods. If you believe your product to be defective and it has not been used or installed please contact us within 10 days of delivery so we can review your issue.
TO THE TRADE – We offer a trade discount to interior designers and architects. Please email us a copy of your trade certificates to obtain a discount code for online use.
WHOLESALE – We are accepting new wholesale accounts on a selective basis. Please submit all inquiries to firstname.lastname@example.org.
PRODUCT VARIATION – Due to the bespoke nature of our products and fluctuations in the digital printing process and texture of natural fibers, slight variations may occur.
TERMS AND CONDITIONS
PAYMENT: All products must be paid for in full before it will be made.
SHIPPING: All product is made to order. Lead time is 3-5 weeks and may vary.
RETURNS: We do not except returns. If you believe your product to be defective and it has not been used or installed please contact us within 10 days of delivery so we can review your issue.
SALE OF GOODS: We sell all our products with the belief that they are of suitable quality and will serve their intended purpose. You as the customer must take into account your particular situation and the conditions of the intended site. Any and all defects should be reported immediately when discovered. Our liability will not exceed the value of the products in question. We are not liable for loss of profits and consequential, financial and other losses.
COPYRIGHT: All designs are the property of Eskayel. Reproduction of our designs is unlawful.