All product is made to order and will ship 3-6 weeks from the date the order is placed unless otherwise stated. Orders over $100 require a signature. Fees apply for address changes made after an order has shipped and returned packages. We recycle boxes and do not produce our own packaging so if your order comes in a used box think of it as our tiny contribution to saving the planet from more waste.
Canada are Mexico are both considered international. We ship with a NAFTA certification on all goods. However, orders over $20 sent via commercial carrier (UPS, Fed Ex, DHL, etc) may incur clearing fees and taxes which are the responsibility of the buyer.
Disclaimer: Many countries charge import duties and/or custom’s fees which are the responsibility of the buyer and are paid upon delivery by the buyer. If you are unaware what the duties will be, please contact your postal authorities to find out.
All samples are sent via US post and should be expected within two weeks of ordering unless selected samples are out of stock. Often we mail samples via USPS and tracking is not available. If expedited samples are needed please email or call us at 347.703.8084.